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DAM Lowdown: Picturepark 8.3, Taxonomy Lessons, Hoarding Rich Media
This week, we take a closer look at the role of taxonomy in digital asset management, product news from Adobe and Picturepark and how to avoid media hoarding. Read full story... Follow us on Twitter...
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Getting Millennials to Adopt Emerging Cloud-Based Mobile Services
Think that the young people today see their smartphones simply as a means to text or listen to music? You’re only half right. A new survey by Tyntec and YouGov shows that, among all age groups, young...
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Forrester Wave: Oracle, Microsoft, SAP Among CRM Solution Leaders Q3
In the first part of this examination of Forrester’s Wave: CRM Suites for Large Organizations, Q3 2012 earlier this week we saw that organizations are struggling to define a CRM strategy for their...
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Oracle CRM On Demand 20 Offers Industry Specific Customer Experience Solutions
Oracle continues to snap at Salesforce’s heels in the CRM space, this time with an upgrade to its CRM on Demand product. Release 20 adds industry-specific functionality for the financial, automotive...
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Gartner: Microsoft, Oracle, Salesforce, SAP Dominate Sales Force Automation MQ
It’s the middle of the holiday period, so it’s a little bit surprising to see Gartner release another one of its Magic Quadrants. This time it’s the Sales Force Automation quadrant that features quite...
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Salesforce Unveils Marketing Cloud: Merges Radian6, Buddy Media for Advanced...
Salesforce has been buying all around in the social marketing space for a while now with acquisitions that cover social engagement, monitoring, content and advertising. Today at Dreamforce, it brought...
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Technology SMACdown Coming in 2013
The concept of SMAC (Social, Mobile, Analytics and Cloud) has evolved from a proof of concept to a technology platform that every IT department must take into account. Nucleus Research looked at key...
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Salesforce Boosts Q1 Revenues By 28%, Starts Building On Acquisitions
By anyone’s standards Salesforce has had a very good quarter in difficult economic times, reporting a growth in revenues over the quarter of 28% to US$ 893 million, just US$ 100 million shy of its...
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Gartner MQ: Multichannel Campaign Management Led by IBM, SAS, Teradata, Oracle
The Multichannel Campaign Management (MCCM) market is re-inventing itself once again. According to Gartner’s recently published Magic Quadrant for MCCM, it is led by IBM, SAS, Teradata and Oracle...
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SAP Partners with MindTouch for End to End Customer Service
More customer experience management news from SAP today, this time in the shape of a new partnership with social customer service provider MindTouch as its customer analysis technology will be used to...
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